we'll keep your details under wraps
  privacy policy

 
privacy policy  


Our privacy policy relates only to information that we obtain from you. If you visit a Website operated by a third party through a link included on this Website, your information might be used differently by the operator of the linked Website.

The information you provide to us when using this Website will be processed for the following reasons:





to process any request for advice or information supplied by us;
to notify you of our bulletins, information packs and services;
to customise this Website according to your interests;
to comply with our statutory and regulatory obligations; and
to process any application made by you to us.

If you do not wish to receive additional information from us, you can let us know by e-mailing us at enquiries@cddc.co.uk

The type of information we may collect about you could include:







your company's name and address;
your phone number and e-mail address;
your occupation;
the information included in any documents you complete or online services to which you subscribe;
details about the services you specifically request; and
information you complete in relation to any on-line applications or enquiries you may make via our website

We will never collect sensitive information about you without your explicit consent.

Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.

We will keep your personal information confidential except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction.

From time to time we may be called upon to demonstrate our maintenance of certain professional standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with regulations in relation to money laundering or other statutory requirements.

If you do not consent to our production of your details for this purpose only as an exception to our duty of confidentiality, you can let us know by checking the appropriate box on the new account registration form.

If you believe that the information we hold about you is inaccurate, write to us at the above address or email enquiries@cddc.co.uk. We will then correct the information as soon as possible.

To comply with the Data Protection Act 1998 we adhere to strict security procedures. The personal information which we hold will be held securely to ensure no unauthorised disclosure or access.

We reserve the right to appoint an Internet service provider to host our Website on our behalf which may be situated outside the European Economic Area. By agreeing to our terms and conditions of use of our Website you consent to any transfer of your personal information outside the European Economic Area. This may be necessary for us to achieve the purposes set out above.

If you are an existing or past client of County Durham Development Company Ltd, we may contact you (including by e-mail or telephone) to tell you about our services. If you do not want to be contacted concerning our services then please advise us accordingly by e-mail to enquiries@cddc.co.uk

If you are not an existing client, we will not contact you in the future unless you have given us your consent. If you would like us to contact you (including by e-mail or telephone) concerning our services which may be of interest to you then please advise us accordingly by e-mail to enquiries@cddc.co.uk

You may refuse any marketing from us in the future at any time by emailing us at enquiries@cddc.co.uk

We may use technology to track the patterns of behaviour of visitors to our Website. This can include using a "cookie" which would be stored on your browser. You have a right to refuse this and if you don't want this to happen, then you should modify your web browser to prevent this happening.

© County Durham Development Company Limited, 2003